Frequently Asked Questions
FAQ
What kind of photography do you offer?
A.I photograph high school seniors, professional headshots, and sports. I also photograph corporate events.
When will I get my photos?
A.I pride myself on delivering my galleries quickly, usually within 24-48 hours. I want to get your photos to you as fast as possible! The maximum time I will take to deliver your photos is one week.
Where are you located?
A.I'm based in Ashburn, Virginia, and serve the Loudoun County community.
What do you charge for your services?
A.I offer 15, 30, and 60 minute portrait sessions. They cost $300, $450, and $650, respectively.
Individual action photos and media days are $75 per individual/athlete.
I can also provide customized quotes for longer sessions!
What does the price cover?
A.The session price covers the time for your session plus the digital images included in the session type that you choose.
Prints, wall art, etc is available for purchase directly from your online gallery.
Every client is different, so I do not include print packages with my sessions.
When do I have to pay for my session?
A.For 15 minute sessions, mini sessions and Showtime, full payment is required to book your appointment. For all other sessions, a 50% deposit is required to confirm your session, with the final 50% due at least three days prior to your appointment.
Your session will only occur when the total payment has been made, and prior to your session. If you do not pay your final deposit three days prior to your session, it will be canceled.
Do you reschedule if the weather is bad for an outdoor session? And is there a fee to reschedule?
A.Yes, I am happy to reschedule for bad weather, and no, there is no fee to do so! I typically ask a client to keep the adjacent day open for backup, but if that's not available, we can likely shift to the following weekend.
What will I receive?
A.You'll receive an online gallery with high resolution digital images delivered both in color and black and white. From your online gallery, you can download your images and/or purchase prints and other products for an additional cost.
Do you offer indoor/studio sessions or outdoor sessions?
A.I offer both indoor studio sessions and outdoor sessions.
What types of payment do you take?
A.I accept PayPal, Venmo or CashApp. You can also use a credit card through PayPal, even if you do not have a PayPal account.
What are your hours?
A.I hold sessions on Saturdays between 11:00am and 8:00pm. I am available on other days, pending availability, however, there is a $150 additional charge for sessions scheduled for Sundays.
Can I pay after my session? Or when my images are delivered?
A.All payment is due in full prior to your session or event.
How are images delivered?
A.I'll send your online gallery to the email address used to sign up. From there you can download your images, purchase prints, and share on social media.
Do you retouch your images?
A.I include some retouching in my existing pricing, however, additional edits/major retouching will be at least $50 per image, depending on what is requested.
Do I own my photos that you take?
A.You will either be given a personal print release and/or commercial use license so you can have your photos and use them per the terms of our agreement. As the photographer, I own the legal copyright to any images that I take unless we arrange to transfer the copyright to you.
Do you photograph weddings?
A.I do not, no.
What is your privacy policy?
A.Please visit mandypoff.com/privacy for details, however, please note that I will always remove any photos from my website and/or social media requests when a client requests it without question. Also, I will not sell your images to any third parties.
Will you come to my office or conference to take headshots of my team?
A.Yes, I will! Please use my contact form to request a group rate! Each booking includes standard retouching (reducing redness, removing blemishes and smoothing out skin tone) and one complimentary round of touch ups for everyone who is photographed. Any major retouching requests start at $50 each, depending on what is requested.
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Based in Ashburn, Virginia | Serving clients throughout Loudoun County and Northern Virginia